Family Services

ELIGABILITY & ADMISSIONS PROCESS

  • A referral must be obtained from a clinical professional validating the child is in treatment.
  • An eligible family is then placed on the waiting list. This does not guarantee a room. The availability depends on the discharge of families currently residing at the Ronald McDonald House.
  • If a room is not available on the requested date, families will be offered the use of our Day Room and/or our “Hotels from the Heart” Program.
  • Once a confirmation is received, families may check in at the Ronald McDonald House.

REQUIREMENTS TO STAY

  • A family whose child that is currently in treatment and is newborn to 21 years of age.
  • The child must be an active patient receive medical treatment at a Central Valley medical center. (Valley Children’s Hospital, Clovis Community Medical Center, St. Agnes, Kaiser, or Fresno Community Medical Center)
  • Anyone over the age of 18 must have a valid photo ID.
  • Prior to arrival, any 18 years or older must have an approved criminal background check.

WHO MAY STAY

  • Any family member or guardian who provides care and support for the child.
  • One room per family- maximum of 4 persons per room.

REQUEST A ROOM

  • To request a room at RMHC, please contact the Ronald McDonald House.
  • Please call 559.447.6770 or email referral@RMHCcv.org.
  • Our Family Services Coordinator or Guest Services Associates will complete the application process with you.

MORE INFORMATION

Please be advised that every new visitor to the Ronald McDonald House must complete and submit a Criminal Background Check Form. Please click here to complete the required form

Background Check Form ENGLISH

Background Check Form: SPANISH