FAQs

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How can I stay at a Ronald McDonald House?
Contact the social service department at the hospital where your child is receiving treatment. They will get your information to us and if we have a room, we’ll get you in. Because each child’s treatment is unique, a family’s stay at the House is unpredictable, therefore, we cannot confirm room reservations, but we will do our best to get you in when you need us.

What happens if I can’t get in?
If we are full, we will place you on the waiting list and keep you updated. It’s our hope that we’ll get you in very quickly. In the meantime, you can come to our House and use our Day Room for up to 8 hours each day. Click here for more information on our Day Room.

How much does it cost to stay at a Ronald McDonald House?
We ask each family for a $15 per night donation for their stay. However, the donation is waived for those who cannot afford it. The difference is made up through donations from the community. Thanks to contributions from our local community, it is our policy that a family is never turned away because of their ability to pay. It costs us over $100 per night per family to operate, and that’s why we strongly rely on the support of the community to function.

Who is eligible to stay at the House?
Children, from birth to 21 years old, who are being treated at nearby hospitals, and their families.

How long can a family stay at the House?
On average (in 2014), our families stayed for 14 nights, but we have stays that range from one night to several months.

Who owns and operates a Ronald McDonald House?
Our House is owned and operated by the Ronald McDonald House Charities of the Central Valley. Our Chapter is governed by a Board of Directors, who are responsible for program development, standards and operations.

How can I support the House?
You can support our House in a number of ways, and we could not operate without your help. Use the links below to learn about the different ways you can make a difference and give back to our House.