It is expected that families using the House will adhere to the guidelines. Violations should be addressed individually and repeated concerns or significant disregard of guidelines, as determined by RMHC House staff in its sole discretion, may result in losing access to the RMHC. All guests using the House must abide the guidelines, including but not limited to the following:

• Badges must be worn during your stay and returned upon your departure from the House.
• RMHC has the right to limit amount of guests staying or in the room.
• Upon approval, families staying over a period of three weeks are allowed (2)-24 hours leave during their stay. These 24-hour leaves cannot be in consecutive days.
• Smoking is not permitted, flammable materials are also not allowed anywhere in the RMHC, such as, candles, E cigarettes, ect...
• Alcoholic beverages or illegal substances (drugs) will not be tolerated anywhere in the premises including the parking lot.
• Share in the responsibility of keeping the RMHC House clean. We ask families to please clean up after themselves in the kitchen, bedrooms and common areas.
• Food and beverages should remain in kitchen/dining area only, not permitted in bedroom or living rooms.
• After visiting hours, no visitors are allowed in House or parking lot after 9:00pm.
• Supervise children at all times, no exceptions.
• Proper attire and footwear is required throughout the House.
• Persons who have or have been exposed to a contagious illness will not be allowed to stay in the House.
• No pets allowed in any areas of the House including the parking lot.

Registered families exceeding more than a 30- day stay are required to transfer to another RMHC room upon availability, for maintenance purposes. I have read, understand and agree to abide by the Guidelines of the Ronald McDonald House. I understand that violations or disregard of the guidelines, as determined by the RMHC staff in its sole discretion, may result in immediate loss of access to the House. We also understand that should a family w/greater needs be found, we may be asked to find alternative accommodations and in this event, we will be given a grace period of 24 hours to vacate my room.

Guest Agreement/Consent to Abide by Ronald McDonald House Sethi Properties Guidelines

Families using Hotels of the Heart Program are expected to adhere to the guidelines of Ronald McDonald House (RMHC) and Sethi Properties. Violations will result in loss of access to the Ronald McDonald House (RMHC) and its support services. All guests using the Hotels of the Heart Program must comply with the following guidelines, including but not limited to the following.

• Families must provide a valid credit or debit card to cover incidental charges or damages (no exception)
• All families must check in at Sethi Properties between 3:00pm -6:00pm (no exception)
• We are zero tolerance for domestic disputes and all actions will be reported to the authorities.
• RMHC and Sethi Properties have the right to limit room capacity to 4 people
• Smoking or flammable items, including items such as candles or e-cigarettes, are not allowed
• Alcohol or the use of illegal substances (drugs) will not be tolerated anywhere on the premises, including the parking lot.
• Share the responsibility of keeping the room in the best possible condition.
• Supervision of children at all times (we do not allow children to be left unsupervised in the room)
• Pets are not allowed in any area of the hotel unless a permit is granted for service animals

I have read, understand, and agree to abide by the Guidelines. I understand that violations or failure to comply with the guidelines, as determined by RMHC staff in their sole discretion, may result in immediate loss of access to the House.